Meet Big Bertha
SDL Real Estate & Property Management, Inc. is proud to introduce Big Bertha, whose function is to make your scheduled move a pleasant, fun, and efficient final step in your leasing experience.
Big Bertha is our rugged 2006 Ford, 15-foot, 759 cubic foot moving truck you can use for your moving day. Yes, there are lots of conditions to make sure Bertha is kept healthy, and safe for all of our clients.
Big Bertha is a joy to drive, and easy to load, and unload with her hideaway ramp, roll up loading door, and granny attic for those delicate boxes. Plus, we give you a hand truck dolly, and moving blankets/pads to use too.
Contact us at 951-302-5300 or email us:inquiry@sdlrealestate.com to make your reservation.
All reservations are booked on a first-come, first-served basis.
Finally, you will need to "Read the Fine Print" below:
You Must Read the Fine Print!!!!
All users shall be aware and adhere to the following terms and conditions for the use of Big Bertha, SDL's moving truck:
Addendum
This addendum is made part of the master Truck Rental Agreement and Safety Quality executed at time of pickup.
Usage Fees & Charges
Pick up time 9:30 a.m.
Return time 9:00 a.m.
Customers shall reserve Big Bertha by phone or in person only, no online reservations.
A valid credit card must be left on record at the time of the reservation.
Reservations are on first come, first serve basis and are considered reserved only with a valid credit card on record.
Disclaimer: Non- Availability
SDL makes every effort to make the truck available at the time reserved by the customer, but the customer understands that the truck may not be available for pick-up at the scheduled times for a variety of reasons beyond the control of SDL including, but not limited to:
Copy of valid driver licenses(s). Drivers must be a minimum of 21 years of age(max. 2 drivers per contract)
Copy of valid major credit card(front & back)
Copy of vehicle insurance policy ( ID card)
Care and Control
Safe operation of the truck and personal safety of our clients is our chief objective. Prior to taking delivery of the truck, the customer and an SDL team member shall complete a inspection to verify the pick-up condition of the vehicle. Customers will NOT be able to check out the truck without first having a complete understanding of the operation of the vehicle.
Upon return, the parties shall complete an inspection of the vehicle, contents and equipment. Damages noted on the return inspection that were not noted during the pick-up shall be deemed conclusively to have been caused while in the care and control of the customer, and such damages assessed according at the time of return.
Customer shall not allow any person(s) other than those named in the Truck Rental Agreement to drive the vehicle.
Driver(s) shall not consume ANY alcoholic beverages, controlled substances, or prescription medications that may have side effects that could impair control, while in the care and control of the vehicle.
Roadside Assistance
Roadside Assistance is provided in the event of breakdown. Do NOT drive the vehicle under these circumstances if:
Big Bertha is insured for $5,000,000.00 liability. However customer understands and agrees that their own insurance company:
The customer may reduce the deductible to the minimal deductible of $1000.00 for $9.95 per 24 hour period of truck usage.
In the event of any claim by customer for accident damages, however caused, SDL is authorized to charge the customer against the security deposit and the amount up to $2500.00 in the event the customer waives the deductible buy-down, or up to $1000.00 in the event customer has purchased the deductible buy-down.
In the event of very minor damages ( where no police report has been obtained, for example very minor dents, or scratches), the customer and SDL shall negotiate a fair charge against the credit card put up at the time of vehicle return.
Where the parties cannot agree on a "fair charge" at the time of return, SDL, shall obtain within 5 business days, a repair estimate from a local body repair shop and this actual amount shall be charged against the customer's credit card.
In the Event of a Reportable Accident
Accidents must be reported to the police any time a second part is involved whether or not personal injury to any party.
Procedure:
When such an accident occurs, open the sealed envelope in the glove compartment of the truck and read instructions carefully. Complete the accident report accurately and make any drawings that will help the police, or insurance companies determine cause and fault.
Use the disposable camera provided to take photos that may assist officials to assess claims.
Call the SDL emergency contact number in the envelope.
In the event of total incapacity of vehicle, call roadside assistance number provided, and the towing to their nearest facility. Do Not Allow any other towing facility to remove the truck. Unauthorized towing ( including storage and retrieval) by third party tow company will be at the cost of the customer, not SDL.
Vehicle Return
The return location is our office. Customers are expected to return the vehicle at the time of the agreement.
Customers should plan to remain with the vehicle until it has been inspected and check-in by an SDL team member.
Customers who leave the vehicle unattended shall be deemed to have abandoned the truck, and may be liable for unexpected charges if they have been unable to account for the vehicle.
Earlier check-in times may be arranged but not guaranteed. SDL staff make scheduling based on the contracted return time and SDL staff cannot guarantee that a team member will be available at an earlier return time.
Vehicle Condition
Big Bertha is maintained in as clean a condition as possible at all times. Normal wear and cosmetic dirt are acceptable consequences of her frequent use. SDL takes every care for customers to receive a clean vehicle pick-up. Customers are expected to return the vehicle in a clean condition as possible considering weather and road conditions.
Prior to return, the customer shall ensure the cab interior is clean of trash and that drink spills have been properly treated.
All furniture pads shall be neatly folded and stacked for counting.
Customers shall NOT:
Late Returns
Customers have a 30 minute grace period after the scheduled return time after which penalties shall be applied against the credit card provided.
As well, the following charges shall apply for the damages or lost equipment:
Customer receives a fully fueled vehicle and is expected to return a fully fueled vehicle at return, if the vehicle fuel gauge does not show full, the customer shall be charged as follows:
Other Terms & Conditions
Customer is aware that the Truck Rental Agreement contains additional provisions that will be part of the conditions for use, and may not be listed on this website. This addendum is meant to highlight and clarify those matters that may affect the renter's interest and potential liabilities.
PLEASE PRINT THIS ADDENDUM AND PRESENT IT TO SDL SIGNED, SHOWING THAT YOU HAVE READ THIS ADDENDUM, AND UNDERSTAND THE TERMS.
SIGNATURE________________________________________ DATE____________________________
PRINT NAME_______________________________________
Addendum
This addendum is made part of the master Truck Rental Agreement and Safety Quality executed at time of pickup.
Usage Fees & Charges
Pick up time 9:30 a.m.
Return time 9:00 a.m.
- First 24 hour period -No Rental Charge for Truck Use
- Additional day- $49.00/day
- Mileage-First 200 miles Free-45 cents/mile thereafter
- One Hand Dolly - No Charge
- 12 High Grade Furniture Blankets- No Charge
- Buy-down Accident Deductible to $1000---$9.95/day
Customers shall reserve Big Bertha by phone or in person only, no online reservations.
A valid credit card must be left on record at the time of the reservation.
Reservations are on first come, first serve basis and are considered reserved only with a valid credit card on record.
Disclaimer: Non- Availability
SDL makes every effort to make the truck available at the time reserved by the customer, but the customer understands that the truck may not be available for pick-up at the scheduled times for a variety of reasons beyond the control of SDL including, but not limited to:
- Mechanical failure
- Prior motor vehicle accident involving truck
- Late return by another SDL customer
- Theft of truck or other criminal act
- Any act not under SDL's control
- Customer costs incurred to rent a replacement vehicle
- Inconvenience to customer
- Late move-out from current rental or owner-occupied premises
Copy of valid driver licenses(s). Drivers must be a minimum of 21 years of age(max. 2 drivers per contract)
Copy of valid major credit card(front & back)
Copy of vehicle insurance policy ( ID card)
Care and Control
Safe operation of the truck and personal safety of our clients is our chief objective. Prior to taking delivery of the truck, the customer and an SDL team member shall complete a inspection to verify the pick-up condition of the vehicle. Customers will NOT be able to check out the truck without first having a complete understanding of the operation of the vehicle.
Upon return, the parties shall complete an inspection of the vehicle, contents and equipment. Damages noted on the return inspection that were not noted during the pick-up shall be deemed conclusively to have been caused while in the care and control of the customer, and such damages assessed according at the time of return.
Customer shall not allow any person(s) other than those named in the Truck Rental Agreement to drive the vehicle.
Driver(s) shall not consume ANY alcoholic beverages, controlled substances, or prescription medications that may have side effects that could impair control, while in the care and control of the vehicle.
Roadside Assistance
Roadside Assistance is provided in the event of breakdown. Do NOT drive the vehicle under these circumstances if:
- Brakes fail
- Tires deflate
- Smoke emits from under the engine hood
- The service engine dash light comes on
- Power steering failure
- Any loss of mechanical function that prevents controlled operation
Big Bertha is insured for $5,000,000.00 liability. However customer understands and agrees that their own insurance company:
- May outright refuse any claim that may be subrogate against it in any event of a claim
- May have it's own policy deduction that may require the customer to pay a minimum against any claim that will not be paid by SDL or SDL's insurance carrier
The customer may reduce the deductible to the minimal deductible of $1000.00 for $9.95 per 24 hour period of truck usage.
In the event of any claim by customer for accident damages, however caused, SDL is authorized to charge the customer against the security deposit and the amount up to $2500.00 in the event the customer waives the deductible buy-down, or up to $1000.00 in the event customer has purchased the deductible buy-down.
In the event of very minor damages ( where no police report has been obtained, for example very minor dents, or scratches), the customer and SDL shall negotiate a fair charge against the credit card put up at the time of vehicle return.
Where the parties cannot agree on a "fair charge" at the time of return, SDL, shall obtain within 5 business days, a repair estimate from a local body repair shop and this actual amount shall be charged against the customer's credit card.
In the Event of a Reportable Accident
Accidents must be reported to the police any time a second part is involved whether or not personal injury to any party.
Procedure:
When such an accident occurs, open the sealed envelope in the glove compartment of the truck and read instructions carefully. Complete the accident report accurately and make any drawings that will help the police, or insurance companies determine cause and fault.
Use the disposable camera provided to take photos that may assist officials to assess claims.
Call the SDL emergency contact number in the envelope.
In the event of total incapacity of vehicle, call roadside assistance number provided, and the towing to their nearest facility. Do Not Allow any other towing facility to remove the truck. Unauthorized towing ( including storage and retrieval) by third party tow company will be at the cost of the customer, not SDL.
Vehicle Return
The return location is our office. Customers are expected to return the vehicle at the time of the agreement.
Customers should plan to remain with the vehicle until it has been inspected and check-in by an SDL team member.
Customers who leave the vehicle unattended shall be deemed to have abandoned the truck, and may be liable for unexpected charges if they have been unable to account for the vehicle.
Earlier check-in times may be arranged but not guaranteed. SDL staff make scheduling based on the contracted return time and SDL staff cannot guarantee that a team member will be available at an earlier return time.
Vehicle Condition
Big Bertha is maintained in as clean a condition as possible at all times. Normal wear and cosmetic dirt are acceptable consequences of her frequent use. SDL takes every care for customers to receive a clean vehicle pick-up. Customers are expected to return the vehicle in a clean condition as possible considering weather and road conditions.
Prior to return, the customer shall ensure the cab interior is clean of trash and that drink spills have been properly treated.
All furniture pads shall be neatly folded and stacked for counting.
Customers shall NOT:
- Smoke in the vehicle at anytime
- Drive the vehicle off road at anytime
Late Returns
Customers have a 30 minute grace period after the scheduled return time after which penalties shall be applied against the credit card provided.
- Between 31-59 minutes late: $50.00
- Between 1 and 4 hours late: $250.00
- Between 4 and 24 hours late: $500.00
- Over 24 hours late: $500.00 per day until returned
As well, the following charges shall apply for the damages or lost equipment:
- Damage to Hand Truck Dolly- negotiable repair
- Loss of Hand Truck Dolly- $195.00
- Damages to Furniture Blankets- negotiable repair
- Loss of Furniture Blankets- $20.00 each
- Orange Safety cones-$20.00 each
- Lost keys- $50.00
- Lost Disposable Camera- $25.00
- Cab Smoke Fumigation-$50.00
- Cleaning Charge-$50.00
Customer receives a fully fueled vehicle and is expected to return a fully fueled vehicle at return, if the vehicle fuel gauge does not show full, the customer shall be charged as follows:
- 7/8 tank showing-$20.00
- 3/4 tank showing-$35.00
- 5/8 tank showing-$60.00
- 1/2 tank showing-$75.00
- 3/8 tank showing-$90.00
- 1/4 tank showing-$105.00
- 1/8 tank showing $120.00
- Empty--$150.00
Other Terms & Conditions
Customer is aware that the Truck Rental Agreement contains additional provisions that will be part of the conditions for use, and may not be listed on this website. This addendum is meant to highlight and clarify those matters that may affect the renter's interest and potential liabilities.
PLEASE PRINT THIS ADDENDUM AND PRESENT IT TO SDL SIGNED, SHOWING THAT YOU HAVE READ THIS ADDENDUM, AND UNDERSTAND THE TERMS.
SIGNATURE________________________________________ DATE____________________________
PRINT NAME_______________________________________
